When we’re speaking to a new client at JML Audio of St. Louis, the question of using customer-supplied equipment may come up in the conversation. That client may then be a little surprised to hear that we only install products purchased from us. Once the conversation digs deeper, most clients understand that the level of service JML has become well-known for can only be guaranteed when we supply complete solutions, not just install parts. We know that our company is very different from many shops out there and, to be honest, we embrace that thought process. Our success has been dictated by our ability to deliver on the promises we make to our clients. We do this by having what we call “predictable outcomes.”
Cross-Industry Learning; Model And Value Of Complete Service And “Predictable Outcomes”
Let’s take a restaurant for example. When you dine in at a restaurant, you are looking to be provided with a complete meal – prepared, served and cleaned up after – that provides an overall pleasant experience. JML is no different. We approach our vehicle enhancements in a systematic manner. All of our chosen components come together to provide our clients with a top-notch, reliable product. In simple terms, we focus on the end game. We figure out what products and what type of installation will give our clients the predictable outcomes they desire, and we deliver on those points.
At that restaurant, you can have the best ingredients in the world. However, if you can’t cook, you won’t have a good meal. At the same time, you can have the best chef in the country, but when you give him ground chuck, you are not allowing him to shine and provide you with the best possible experience. It is the same in our industry.
Fabricated Parts And Custom Solutions Over Plug-And-Play Alternatives Make The Difference
Many times, we are creating in-house, custom-fabricated adaptors, panels, and racks made specifically for a single client’s individual vehicle. What we are not doing is installing some plug-and-play device that so many people think is common in our industry.
Complete Solutions Quality Guarantees And Extended Warranties
JML Audio fully stands behind our complete solutions. We are able to do this because we have full control over the quality of the products we use for our installations. We are so confident of our solutions that we offer our exclusive three-year parts and service warranty on everything. Many of our companies may only provide a one-year warranty to the consumer, but rest assured, we have you covered for three years. It is our opinion that if car manufacturers can offer three-year warranties on their vehicles, the least we can do is match them.
Come By JML Audio Today And Experience Car Audio Like You Never Have Before
We invite you to Contact Us Here at JML Audio. Let’s set up a time for a consultation so you can stop by our facility with your vehicle and get to know us better. Our team will spend all the time needed to design and build you a complete solution that meets all of your needs and objectives.